Outage of backend services

Affected

Wallet Backend

CCD Scan

ResolvedNovember 14, 2021 at 8:28 AMUTC
The incident has been resolved and services are fully operational.
MonitoringNovember 13, 2021 at 9:40 AMUTC
We resolved the issues and both the wallet-proxy and the chain explorer on the network dashboard are operational.

We are monitoring for any additional signs of instability.
IdentifiedNovember 13, 2021 at 9:32 AMUTC
The mobile wallet backend is operational again.
InvestigatingNovember 13, 2021 at 8:29 AMUTC
The wallet proxy and the chain explorer are not operational.

As a consequence mobile wallets cannot be used.

We are investigating the issue.

Concordium - Outage of backend services – Incident details